RCHT Audiology – current status

 RCHT Audiology – current status (December 2022)

For all queries you can contact the audiology Workshop on 01872253787. Call us for advice, batteries, tubes, domes etc and we will post them out directly. If we cannot answer the phone immediately, you can leave a message and a member of the team will return your call. You can also contact us via email on rcht.audiology@nhs.net with any requests and they will be post out to you directly.

 The department now offers a postal repairs service and booked repairs appointments only. The ‘open access/drop in’ clinic is no longer available. Patients can deliver their hearing aid to us here at Treliske and we will return it to them by post. Please drop off hearing aids at the main reception desk of the audiology department. Please package your hearing aid in an envelope including your name and contact details and a brief description of the problem. Alternatively, please send your hearing aid via the Post Office (using the Signed for service) to ensure adequate postage. Please remember to include your name and contact details and a brief description of the problem. Send your aid to: The Audiology Workshop, Royal Cornwall Hospital, Truro, TR1 3LJ

If your need is urgent or you are unable to be without your hearing aid, please contact the department to discuss your needs on 01872 253787. We do have face-to-face appointments daily with the repairs team at Treliske and these are primarily for new impressions and moulds etc. We also offer these booked appointments once a month from St Michael’s Hospital (Hayle) and Bodmin Hospital (from January 2023).

 We also have a team of volunteers who can visit you in your home to clear and retube your hearing aid. They can also help you learn how to use your hearing aid and check it is fitting correctly. If you would like a volunteer visit please call us on 01872253787.